ColorPlus
®
Technology
Ryan Sullivan –
Director of ColorPlus Business
Tyler Hart –
ColorPlus Engineering Manager
Investor/Analyst USA Tour –
10 & 11 September 2012
Exhibit 99.4


AGENDA
Business Organization
R&D Update
Market Update
Job Pack Review
VMI Review
HardieLink
®
Product Expansion
Manufacturing
Challenges
Future State


Business Organization


James Hardie has a
dedicated
business
management team that is
responsible for setting strategy
for ColorPlus
®
Technology and
interfacing with other functions
within James Hardie.
The ColorPlus
®
Technology
team consists of:
-
Manufacturing
-
Supply Chain
-
Product Management
-
R&D
-
Future State Engineering
-
Channel Interface
-
Finance
ORGANIZATIONAL STRUCTURE
Manufacturing
Sales
Product
Management
Marketing
ColorPlus®
Technology
Team
Segment
Management
Product R&D
Channel
Management


ColorPlus
®
Technology R&D


JH Color
R&D
Product
Leadership
Product
Design
Product
Performance
COLORPLUS
®
TECHNOLOGY R&D


Analytical
Application
Pilot-Line
Product
Testing
FC Material
Science
Sealers
Primers
Top-Coats
Specialist/
Dedicated
Resources
Industry
Consultants
R&D CAPABILITIES


Research
Center
Chicago
65,000sf R&D facility: operational
from Q3 FY13
Equipment Capabilities
State of the art analytical equipment, testing &
application pilot-line; industry leading R&D
investment
Resources
10 scientists/engineers dedicated towards
ColorPlus Technology R&D: paint specialists,
polymer scientist, application engineers
R&D CAPABILITIES


Before
Weathering
After
Weathering
JH C+
Vinyl
Field Paint
R&D CAPABILITIES
Current Focus
Ramp-up Internal Capabilities
Future Focus
Autonomous Color Expertise
Areas of Focus
Areas of Focus
Facilities ramp-up
Resources
Science behind paint
Competitor bench-marking
Internal color expertise
Color R&D/Innovation to propel
JH’s growth
Science behind
paint/performance based
design


Better Paint Adhesion than Field Paints and 
Prefinished Competitor Fiber Cement
Paint
Adhesion
Freezing
Wet
Conditions (Effect of Tape Pull Test)
Better Paint Application when
Compared to Field Applied Paint
0.0
1.0
0.5
0.7
Better Fade Resistance than Field Paint & Competitors
ColorPlus
Technology
Visually
Noticeable
Field Paints/
Competitors
ColorPlus
®
Technology
Car Refinish
Standard
Acceptable at Most
Paint Stores &
Prefinishers
Zero
Difference
Visually Different
Better Color Consistency than
Field Paints & Prefinishers
COLORPLUS®
TECHNOLOGY PERFORMANCE
ColorPlus
®
Technology vs.
Field  Applied
Paints &
Competitor Siding
dE


ColorPlus
®
Technology Market


MARKET CONFIGURATION PROGRESS
Last year we said we would deliver on four key programs:
Open additional Job Pack markets
Vendor Managed Inventory (VMI) network expansion
Channel Interface launch – HardieLink
®
Manufacturing capability enhancements for ColorPlus
®
Technology
We have made significant progress on all of these programs and more.


Job Pack Markets
Non-Job Pack Markets
JOB PACK MARKETS CY2011


Job Pack Markets
JOB PACK MARKETS CY2012


JOB PACK PERFORMANCE
Job Packs continue to grow significantly.


VMI –
Color
VMI –
Cem only
JHBP Plants
VMIs –
CY2011


VMI –
Color
VMI –
Cem only
JHBP Plants
VMIs CY2012


CHANNEL INTERFACE –
HARDIELINK®
Create Quotes
Generate Proposals
Submit Orders
View/Print Price
Pages (w/Markup)
Download Pricing
Hardie News
Industry News
Order Status
Shipping Status
Material Status
Sales Representative
Install Representative
Customer Service
Technical Service
Access Training
Modules
Access Marketing
Library
Central customer communication hub


29%
Of Orders
350+
Order Entry Locations
800+
HardieLink Users
HARDIELINK®
ADOPTION


EXPANDED PRODUCTS FOR FULL WRAP
Continue
to
expand
products
with
ColorPlus
®
Technology
to
drive
the
full
wrap
in
all
segments:
Artisan
®
Shaped
Trim
Differentiated
Planks


ColorPlus
®
Technology Manufacturing


Manufacturing
Challenges
with
ColorPlus
®
Technology:
Future
State
Manufacturing:
COLORPLUS
®
TECHNOLOGY MANUFACTURING
Product
Scope
Service
Offering
Pulaski
Job
Pack
Stacker
Multi
Line
Plants


Product Scope
Increased Color Offering
Increased Substrate Offering
Sales moving toward tail end products
MANUFACTURING CHALLENGES
YEARS
SUBSTRATES


Service Offering –
Job Packs
What is a Job Pack:
Order
products
with
ColorPlus
®
technology
to
the
piece
Job
Packs
are
sold
to
Channel
Partners
and
cross
docked
to
end-user
Why do we do it:
Shorter Lead time: Previously a Made To Order (MTO) product would take four weeks for a delivery.
Allows customers access to our full range of products without penalties
Less
Cost:
Added
costs
are
put
into
the
product
when
it
is
stacked
down
or
has
additional
stops
in
the
channel
JHBP can do this on line with greater efficiency:
End result is higher customer satisfaction and less waste
MANUFACTURING CHALLENGES
These 5 pallets reflect an order for a house based on
fulls, mids, and minis. Fixed pallet quantities resulted in
excess material on job sites and delivery time of up to
four weeks.
This shows same order based on the new job
pack program with minimal waste and delivery
time under two weeks.


Service Offering –
Job Packs
Higher Material Cost
Lower Labor Efficiency
Lower Line Efficiency
Original Business Model
Current Business Model
MANUFACTURING CHALLENGES
Minimum Labor Touches
1 product -
1 pallet
2000sqft
Multiple Labor Touches
3 product -
3 pallets
2000sqft


The situation in ColorPlus
manufacturing has changed:
1.
Simulation
Pulaski Job Pack stacker:
FUTURE STATE COLORPLUS
®
TECHNOLOGY
On line packaging
Line rate improvement
Higher
operational
cost
Job
Packs:
Efficiency
Materials
Labor


The situation in ColorPlus manufacturing has changed:
2.
Two Line Model
Made
To
Inventory
(MTI/CORE)
Line
high
capacity
Made
To
Order
(MTO)
Line
lower
capacity
FUTURE STATE COLORPLUS
®
TECHNOLOGY
Labor utilization on par with MTI Line
Very good at lower volume products
Highly flexible to color cycle and substrate demand
Highly efficient on material yields
Highly efficient on product mix
Long runs on single products and single colors
Line rates don’t match mix and/or complexity
Performance and engineering gaps:


Network overall is showing
sustained improvement
Non-C+ Facilities are still
holding good times
Implementing truck
validation in Plant City,
Tacoma and
Waxahachie plants
C+ Facilities are continuing to
show progress with average
delay under 60 min for 13
weeks
Investigating better visibility
for staging with APO
technology
PLANT PROCESS REDESIGN


Questions