![]() West
and Canada Review  Sean Gadd  
Vice President Western USA and Canada 
Investor/Analyst Tour  
10 & 11 September 2012 
1 
Exhibit 99.5   | 
 ![]() AGENDA 
 
Western USA and Canada macro environment  
 
Western USA and Canada housing starts and market standards 
 
West strategic growth strategy 
 
Current comparative market share 
 
Pacific Northwest opportunities 
 
Pacific Northwest game plans 
 
Questions 
2   | 
 ![]()  
Housing permits this year are up slightly 
 
Housing starts are showing signs of slow organic growth 
 
Multi-family starts continue to increase with increased demand for  
rental properties 
 
Labor and input costs increasing as supply tightens 
 
Builders beginning to put money back into their homes as they look  
to differentiate and grow as the market returns 
 
Repair and remodel will continue to be strong as homeowners put  
money into their homes 
3 
WEST AND CANADA MACRO ENVIRONMENT   | 
 ![]() WESTERN
US AND CANADA STARTS DATA  US Starts Source: 
Dodge, McGraw-Hill Construction Residential Dwelling Units Report, 2012 Q3
Release  4 
 
Housing starts are showing signs of slow organic growth 
 
Multi-family increasing at a faster rate than single-family new
construction   | 
 ![]() WESTERN
US AND CANADA REGIONS  5   | 
 ![]() WEST
STRATEGIC GROWTH STRATEGY  6 
 
Grow and defend our overall market position in all market  
segments with our channel partners 
 
Offer differentiated products with superior value to that of our 
competitors 
Strategy: 
Strategic Stretch Goal: 
 
Grow fiber cement to high share position 
 
Maintain market share for James Hardie by best meeting the  
needs of the market   | 
 ![]() CURRENT
STATE   MARKET SHARE 
British Columbia 
Colorado 
Northern California 
Alberta 
Saskatchewan 
Manitoba 
Oregon 
Washington 
Ontario 
Quebec 
Southern California 
Idaho, Montana,  
Wyoming, Nevada,  
Phoenix, New Mexico 
High 
High 
Low 
7 
Market  
Share   | 
 ![]() STRATEGY
FOR HIGH MARKET SHARE MARKETS   
Washington & Oregon are in-line with both our category share and  
market share targets 
- 
Still room to grow 
- 
Need to defend our category share 
 
Move the market from a basic primed plank to a differentiated full  
wrap solution. 
8   | 
 ![]() PRODUCT
SHIFT TO DEFEND & GROW   
James Hardie 
® 
siding and trim for second move-up and semi-custom homes in
single-family   segment 
 
Artisan 
® 
with Artisan 
® 
Trim for the top of the single-family segment and repair and remodel  
segment 
 
James 
Hardie 
® 
siding 
and 
trim 
with 
ColorPlus 
® 
technology 
in 
the 
repair 
and 
remodel 
segment  
9 
FY 08 
FY 12 
End State   | 
 ![]() PACIFIC
NORTHWEST OPPORTUNITIES   
Provide the market with the desired wood look without the maintenance  
through a full wrap solution 
 
Increase the paint cycle of the home, ensure the home looks better  
longer through our ColorPlus 
® 
technology 
 
Increase the value to the builder and homeowner 
 
Market needs to be educated as it takes time to bear out 
 
Reference product is HardiePlank 
® 
, wood trim with open eaves 
10   | 
 ![]() REFERENCE PRODUCT 
HardiePlank® 
with wood trim  
and open eaves 
HardiePlank® 
with  
HardieTrim® 
11   | 
 ![]() PACIFIC
NORTHWEST CHANNEL GAME PLAN   
Restricted 2-step distribution 
 
Support and work with our channel partners to enable product and 
segment growth 
 
Both Washington and Oregon are highly fragmented, making  
distribution involvement and alignment critical 
 
Job packs to the piece to enable smaller dealers to participate  
competitively and profitably 
 
High service model to support low inventory in market 
12   | 
 ![]() PACIFIC
NORTWEST DEALERS   
Dealer segmentation to best align our goals with their business  
models 
 
Educate the dealer on how to purchase and profitably promote  
James 
Hardie 
® 
fiber 
cement 
siding 
with 
ColorPlus 
® 
technology 
 
Educate and convert contractor and builder to a full wrap solution  
with our channel partners 
 
Provide the dealer partners with tools to educate the market 
13   | 
 ![]() PACIFIC
NORTHWEST SINGLE FAMILY GAME PLAN   
Need to educate builders around the significant value that we  
bring to their customers, enabling them to sell their homes for  
more money or sell their homes faster 
 
Education is important 
- 
There is a price premium versus the market standard and  
- 
It requires some changes to sequencing of their job site 
 
Thus we follow a market development approach 
- 
Segmentation 
- 
Model home marketing and leveraging 
14   | 
 ![]() PACIFIC
NORTHWEST MULTI FAMILY GAME PLAN   
Life cycle costs, particularly for long term owners 
 
Protection for the owner 
 
ColorPlus 
® 
is 
generally 
the 
lowest 
installed 
cost 
 
Long-term aesthetics and design flexibility 
15 
c   | 
 ![]()  
Repair and remodel follows the new construction market standard 
 
We educate the homeowner through the contractor 
 
Partnering 
with 
contractors 
by 
providing 
business 
building 
tools 
to  
help them  grow their business with us 
 
Working with contractors in specific neighborhoods to shift the market  
standard 
to 
James 
Hardie 
® 
siding 
with 
ColorPlus 
® 
technology full  
wrap 
16 
PACIFIC NORTHWEST REPAIR & REMODEL GAME PLAN   | 
 ![]() SUMMARY 
 
Markets experiencing organic growth 
 
Grow and defend our overall market position in all market segments  
with our channel partners 
 
Offering differentiated products with superior value to that of our  
competitors 
 
Achieve this with the help of our channel partners, both 2 step  
distribution and our dealers, and  
 
Having clear game plans for all market segments 
17   | 
 ![]() Questions 
18   |