![]() Organizational Capability 
Sandra 
Lamartine 
 
Director 
of 
Human 
Resources 
Investor/Analyst 
USA 
Tour 
 
10 
& 
11 
September 
2012 
Exhibit 99.7   | 
 ![]() AGENDA 
 
Overview of North America Employee Population 
 
James Hardie Culture 
 
Organizational Capability Strategy 
 
Progress   | 
 ![]() North America:   
1,796 employees 
55%  hourly manufacturing 
Employee Groupings: 
Hourly Manufacturing 
Salaried Manufacturing/ 
Manufacturing Support  
Corporate  
Field Sales and Install 
Research & Development 
OVERVIEW OF THE N.A. EMPLOYEE POPULATION
   | 
 ![]() MANUFACTURING EMPLOYEE POPULATION   | 
 ![]() CORPORATE
AND FIELD SALES EMPLOYEES   | 
 ![]()  
Passionate about Hardies  
success 
 
Drive to Win 
 
Organization before Individual 
 
Bias for Urgency and Execution 
 
Straight Talk and Candor 
 
Resilience and Openness to  
Feedback 
 
Never satisfied 
 
Smart/Cognitive  
JAMES HARDIE CULTURE 
Culture  
Alignment 
Reward 
Risk   | 
 ![]() HISTORY
OF TURNOVER THROUGH FY12  FY07 
FY08 
FY09 
FY10 
FY11 
FY12 
Turnover (FY07 - 
FY12)   | 
 ![]() Enhance our environment to increase the retention  
of our employees and their preparation for future  
challenges while keeping JHs core cultural  
strengths intact. 
JAMES HARDIE ORGANIZATIONAL STRATEGY   | 
 ![]() ORGANIZATIONAL INITIATIVES 
Interviewing Skills 
Reality Summit 
Peer Interviewing 
Skill-based Training 
Situational  
Leadership Training 
Situational  
Leadership Training 
Development Plans 
Situational  
Leadership Training 
Development Plans 
Skill-based Training 
Bi-annual  
Performance and  
Career Discussions 
Quality re-visit  
Performance  
Management 
180-assessments 
Quality re-visit  
Performance  
Management 
180-assessments 
Career Path  
documentation  and  
Career Discussions 
Monthly Sales VP  
calls 
Sales Engagement  
Survey 
HardieHears 
Business Updates 
Facilities Upgrades 
Community Service 
HardieHears 
Office Updates 
Community Service 
Internal Posting  
Process 
MBA  
Recruitment  
Program 
Internal Posting  
Process 
Recruit 
Develop 
Evaluate 
Promote 
Engage   | 
 ![]() COMMUNITY INVOLVEMENT 
Our Community Involvement Vision is to  
help build stronger homes and  
communities. We align with community  
partners who help us achieve  
meaningful impact through: 
 
Helping Meet Basic Needs 
 
Enhancing Community Vitality   | 
 ![]() IMPACT
OF FOCUS  ON TURNOVER   | 
 ![]() Questions   |