Organizational Capability
Sandra
Lamartine
Director
of
Human
Resources
Investor/Analyst
USA
Tour
10
&
11
September
2012
Exhibit 99.7


AGENDA
Overview of North America Employee Population
James Hardie Culture
Organizational Capability Strategy
Progress


North America: 
1,796 employees
55%  hourly manufacturing
Employee Groupings:
Hourly Manufacturing
Salaried Manufacturing/
Manufacturing Support
Corporate
Field Sales and Install
Research & Development
OVERVIEW OF THE N.A. EMPLOYEE POPULATION


MANUFACTURING EMPLOYEE POPULATION


CORPORATE AND FIELD SALES EMPLOYEES


Passionate about Hardie’s
success
Drive to Win
Organization before Individual
Bias for Urgency and Execution
Straight Talk and Candor
Resilience and Openness to
Feedback
Never satisfied
Smart/Cognitive
JAMES HARDIE CULTURE
Culture
Alignment
Reward
Risk


HISTORY OF TURNOVER THROUGH FY12
FY07
FY08
FY09
FY10
FY11
FY12
Turnover (FY07 -
FY12)


Enhance our environment to increase the retention
of our employees and their preparation for future
challenges while keeping JH’s core cultural
strengths intact.
JAMES HARDIE ORGANIZATIONAL STRATEGY


ORGANIZATIONAL INITIATIVES
Interviewing Skills
Reality Summit
Peer Interviewing
Skill-based Training
Situational
Leadership Training
Situational
Leadership Training
Development Plans
Situational
Leadership Training
Development Plans
Skill-based Training
Bi-annual
Performance and
Career Discussions
Quality re-visit
Performance
Management
180-assessments
Quality re-visit
Performance
Management
180-assessments
Career Path
documentation  and
Career Discussions
Monthly Sales VP
calls
Sales Engagement
Survey
HardieHears
Business Updates
Facilities Upgrades
Community Service
HardieHears
Office Updates
Community Service
Internal Posting
Process
MBA
Recruitment
Program
Internal Posting
Process
Recruit
Develop
Evaluate
Promote
Engage


COMMUNITY INVOLVEMENT
Our Community Involvement Vision is to
help build stronger homes and
communities. We align with community
partners who help us achieve
meaningful impact through:
Helping Meet Basic Needs
Enhancing Community Vitality


IMPACT OF FOCUS  ON TURNOVER


Questions