Shareholder FAQs

Click on a question to go to the area where the answer is given in full.  If these questions do not cover your query, email us at investor.relations@jameshardie.com.au

Q1. How do I buy or sell James Hardie securities (and what are CUFS and ADRs)?

Q2. How can I obtain a James Hardie CUFS statement?

Q3. How can I notify a change of address and/or name change for my CUFS?

Q4. How can I check my CUFS holding?

Q5. How will my dividends and other cash distributions be paid?

Q6. How can I have a dividend or distribution cheque replaced?

Q7. I did not receive my dividend or distribution direct deposit. Who do I contact?

Q8. Does James Hardie offer a dividend reinvestment plan?

Q9. Does James Hardie offer a bonus share plan?

Q10. Does James Hardie offer shareholders product discount?

Q11. When does James Hardie pay dividends?

Q12. Do I need to supply my Tax File Number (TFN) if I hold James Hardie CUFS?

Q13. Do I have to pay capital gains tax on the 2001 James Hardie scheme of arrangement?

Q14. Where will the AGM be held?

Q15. Where is James Hardie Industries plc incorporated?

Q16:  When does James Hardie release financial results?

Q17. If I have further share/CUFS questions, whom should I contact?

Q18:  How can I keep up to date with James Hardie news?

Q19. How do I obtain an annual report?

Q20. How do I elect not to receive an annual report?

Q21. If I have more than one James Hardie CUFS holder account, how can I have them combined?

Q22. How can I find information about James Hardie's American Depository Receipts (ADRs)?


Q1. How do I buy or sell James Hardie securities (and what are CUFS and ADRs)?

A1. James Hardie securities are officially listed and traded on Australian Securities Exchange Limited and on New York Stock Exchange:

Australian Securities Exchange Limited
James Hardie Industries plc (JHIplc) shares are traded on the Australian Securities Exchange (ASX) in the form of CHESS Units of Foreign Securities (or CUFS), and are listed under ASX code JHX.

CUFS are a form of security used to allow trading on the ASX in ordinary shares of companies that are incorporated in countries other than Australia and JHIplc is incorporated in Ireland. CUFS represent beneficial ownership of JHIplc shares, the legal ownership of  which is held by CHESS (Clearing House Electronic Subregister System) Depository Nominees Pty Ltd. JHIplc CUFS trade on  the ASX under the code JHX.

New York Stock Exchange Inc
In the United States, one JHIplc CUFS equal one Deutsche Bank-issued American Depositary Receipt (or ADR). ADRs trade on the New York Stock Exchange under the code JHX.

All enquiries and correspondence regarding ADRs should be referred to the Deutsche Bank. Please also see our shareholder services section in this website.

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Q2. How can I obtain a James Hardie CUFS statement?

A2. James Hardie CUFS holders are sent a holding statement within one week after their new CUFS account is created.  Further holder statements will be sent one week after the end of the month in which a transaction change occurs in the CUFS account.

To obtain a holding statement at any other time:

If you hold a stockbroker (CHESS)-sponsored James Hardie CUFS account, please contact your stockbroker.

If you hold a James Hardie (Issuer)-sponsored CUFS account, please contact Computershare Investor Services.

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Q3. How can I notify a change of address and/or name change for my CUFS?

A3. If you hold a stockbroker (CHESS)-sponsored James Hardie CUFS account, please notify your stockbroker.

If you hold a James Hardie (Issuer)-sponsored CUFS account, you can download the necessary form from the Computershare Investor Centre.

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Q4. How can I check my CUFS holding?

A4. James Hardie's registrar, Computershare, provides secure access to details of your CUFS holding in its Investor Centre.

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Q5. How will my dividends and other cash distributions be paid?

A5. James Hardie CUFS holders may chose to receive dividends and cash distributions by cheque, or by direct electronic funds transfer to a nominated account with an Australian bank, credit union, or building society.

You can nominate an account, or vary instructions, for direct electronic funds transfer using Computershare's on-line Investor Centre.

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Q6. How can I have a dividend or distribution cheque replaced?

A6. You can request replacement of dividend or capital return cheque(s) using Computershare's on-line Investor Centre.

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Q7. I did not receive my dividend or distribution direct deposit. Who do I contact?

A7. Please download and complete direct deposit trace form from Computershare's on-line Investor Centre

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Q8. Does James Hardie offer a dividend reinvestment plan?

A8. No

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Q9. Does James Hardie offer a bonus share plan? 

A9. No

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Q10. Does James Hardie offer shareholders product discount?

A10. No

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Q11. When does James Hardie pay dividends?

A11. The Directors determine the amount of dividend every six months, taking into account the after-tax profits available, and the reinvestment needs of James Hardie businesses.

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Q12. Do I need to supply my Tax File Number (TFN) if I hold James Hardie CUFS?

A12. No. James Hardie Industries plc is registered in Ireland, so the quotation of an Australian TFN is not required.

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Q13. Do I have to pay capital gains tax on the 2001 James Hardie scheme of arrangement?

A13. Tax Information is provided within the Shareholder Services area of this website.

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Q14. Where will the AGM be held?

A14. Now that James Hardie is domiciled in Ireland, general meetings, including the Annual General Meeting, will be held in Ireland. Security holders may listen to the AGM  via a teleconference facility.

Holders who complete the relevant section of the Voting Instruction Form for the AGM may cast their votes prior to the commencement of the meeting per the form's instructions.

Notices of Meeting are mailed to James Hardie security holders at least 21 days before a general meeting or an AGM.

Annual General Meetings are held before 30 September each year.

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Q15. Where is James Hardie Industries plc incorporated?

A15. Since 17 June 2010, James Hardie Industries plc has been registered in Ireland, with Registation Number 485719.

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Q16.  When does James Hardie release financial results?

A16:  James Hardie releases results each quarter as follows:

Quarter 1 ending 30 June - released in August
Quarter 2 (Half Year) ending 30 September - released in November
Quarter 3 ending 30 December - released in February
Quarter 4 (Full Year) ending 31 March - released in May

See all the information released about James Hardie's most recent results.

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Q17. If I have further share/CUFS  questions, whom should I contact?

A17:  Please contact James Hardie's Share Registrar:

Computershare Registry Services Pty Ltd
Level 5, 115 Grenfell Street, Adelaide SA 5000, Australia
     
GPO Box 2975, Melbourne Vic 3001, Australia
    
Phone:   Within Australia: 1300 556 161
Outside Australia: +61 (0) 3 9415 4000

Website:  www.computershare.com

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Q18. How can I keep up to date with James Hardie news?

A18: You can view recent and historical James Hardie News releases.

You can register to receive an email alert of a new release being posted to the site.

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Q19. How do I obtain an annual report?

A19. The latest annual report, and annual reports for past years, are available on this website.

To request a hard copy, email us at investor.relations@jameshardie.com.au

This service is free of charge.

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Q20.  How do I reinstate my name to the Annual Report mailing list?

A20.  Please forward your Annual Report reinstatement request to James Hardie's Share Registry, Computershare.

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Q21. If I have more than one James Hardie CUFS holder account, how can I have them combined? 

A21. Please forward your consolidation request to James Hardie's Registry, Computershare.

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Q22. How can I find information about James Hardie's American Depository Receipts (ADRs)?

A22. ADR information is available through the shareholder services section of this website. James Hardie's ADR code is JHX.

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Enquiries

For investor relations and finance and corporate media enquiries, please fill out this form or email us at:

investor.relations@jameshardie.com.au