FAQ

James Hardie securities are officially listed and traded on Australian Securities Exchange Limited and on New York Stock Exchange:

Australian Securities Exchange Limited

James Hardie Industries plc (JHIplc) shares are listed on the Australian Securities Exchange Ltd (ASX) in the form of CHESS Units of Foreign Securities (or CUFS). CUFS represent beneficial ownership of JHIplc shares, the legal ownership of which is held by CHESS Depository Nominees Pty Ltd. JHIplc CUFS trade under the code JHX.

Open James Hardie's information page on the Australian Securities Exchange website.

New York Stock Exchange Inc

JHIplc maintains a sponsored Level 2 American Depositary Receipt (ADR) program with Deutsche Bank Trust Company Americas (Deutsche Bank).

ADR Details:

Ticker: JHX
Structure: Level 2 ADR
Exchange: NYSE
Current ratio: (ADR:CUFs): 1:1
DR ISIN: US47030M1062
CUSIP: 47030M106

All enquiries and correspondence regarding ADRs should be referred to Deutsche Bank, using the contact details below:

Contact details for ADR investor and brokers:

Deutsche Bank ADR broker services desks
New York: +1 212 250 9100
London: +44 207 547 6500

Contact details for registered ADR holders:

Deutsche Bank Shareholder Services JHX

American Stock Transfer & Trust Company
Operations Center
6201 15th Avenue
Brooklyn NY 11219

Email: [email protected]
Toll-free number: +1 866 706 0509
Direct Dial: +1 718 921 8124
Website:www.adr.db.com.

About JHIplc's ADR program:

JHIplc's ADR program is sponsored by Deutsche Bank. As the depositary bank, Deutsche Bank performs the following roles:

• Issues and cancels JHIplc ADRs
• Records and maintains the register of ADR holders
• Is the stock transfer agent
• Distributes dividends in US dollars (if applicable)
• Facilitates the proxy voting process and exercises the voting rights on behalf of ADR holders (if applicable)
• Distributes company circulars and Annual General Meeting documentation (if applicable)

For those holders which are not registered because their shares are held through a 'street name' (or nominee account), your nominee will receive company documents from time to time from Deutsche Bank to distribute to you. You need to make arrangements with your nominee if you wish to receive such documents and be able to exercise your vote through the depository bank at general meetings (if applicable).

For further information please refer to the ADR Frequently Asked Questions.

Open James Hardie's home page on the New York Stock Exchange.

James Hardie CUFS holders are sent a holding statement within one week after their new CUFS account is created. Further holder statements will be sent one week after the end of the month in which a transaction change occurs in the CUFS account.

To obtain a holding statement at any other time:

If you hold a stockbroker (CHESS)-sponsored James Hardie CUFS account, please contact your stockbroker.

If you hold a James Hardie (Issuer)-sponsored CUFS account, please contact Computershare Investor Services.

If you hold a stockbroker (CHESS)-sponsored James Hardie CUFS account, please notify your stockbroker.

If you hold a James Hardie (Issuer)-sponsored CUFS account, you can download the necessary form from the Computershare Investor Centre.

James Hardie's registrar, Computershare, provides secure access to details of your CUFS holding in its Investor Centre.

James Hardie CUFS holders may choose to receive dividends and cash distributions by cheque, or by direct electronic funds transfer to a nominated account with an Australian bank, credit union, or building society.

You can nominate an account, or vary instructions, for direct electronic funds transfer using Computershare's on-line Investor Centre.

You can request replacement of dividend or capital return cheque(s) using Computershare's on-line Investor Centre.

Please download and complete direct deposit trace form from Computershare's on-line Investor Centre

No

No

No

The Directors determine the amount of dividend every six months, taking into account the after-tax profits available, and the reinvestment needs of James Hardie businesses.

No. James Hardie Industries plc is registered in Ireland, so the quotation of an Australian TFN is not required.

Tax Information is provided here.

Now that James Hardie is domiciled in Ireland, general meetings, including the Annual General Meeting, will be held in Ireland. Security holders may listen to the AGM via a teleconference facility.

Holders who complete the relevant section of the Voting Instruction Form for the AGM may cast their votes prior to the commencement of the meeting per the form's instructions.

Notices of Meeting are mailed to James Hardie security holders at least 21 days before a general meeting or an AGM.

Annual General Meetings are held before 30 September each year.

Since 17 June 2010, James Hardie Industries plc has been registered in Ireland, with Registration Number 485719.

James Hardie releases results each quarter as follows:

Quarter 1 ending 30 June - released in August
Quarter 2 (Half Year) ending 30 September - released in November
Quarter 3 ending 30 December - released in February
Quarter 4 (Full Year) ending 31 March - released in May

See all the information released about James Hardie's most recent results.

Please contact James Hardie's Share Registrar:

Computershare Registry Services Pty Ltd
Level 5, 115 Grenfell Street, Adelaide SA 5000, Australia

GPO Box 2975, Melbourne Vic 3001, Australia

Phone: Within Australia: 1300 850 505
Outside Australia: +61 (0) 3 9415 4000

Website: www.computershare.com

You can view recent and historical James Hardie News releases.

You can register to receive an email alert of a new release being posted to the site.

The latest annual report, and annual reports for past years, are available on this website.

To request a hard copy, email us at [email protected]

This service is free of charge.

Please forward your Annual Report reinstatement request to James Hardie's Share Registry, Computershare.

Please forward your consolidation request to James Hardie's Registry, Computershare.

ADR information is available through the shareholder services section of this website. James Hardie's ADR code is JHX.